Lived There (this site) This Web site (the "Site") is operated by Gagoa Ltd and can be contacted by Post at PO Box 598, Newcastle. The sites privacy policy covers all data submitted from the site and applications linked to the site were the information is stored within our database.

This policy covers information LivedThere collects from its users and how that information is used. Please read this policy carefully before providing us with any personal information. By  using the site in anyway you agree to Livedthere and Gagoa Ltd use of your personal information inline with this policy. If you do not agree with the terms of this policy, please do not use this Site. If you have questions about this policy, e-mail us using the address Privacy@LivedThere.co.uk

About the Information we may collect.

1. Unregistered users

If you do not register with Livedthere.co.uk then the information we collect from you is limited. We log your IP address in order to help diagnose problems with our server, administer our Site and track usage statistics as well as ensure we are not used in a negative way. Either way, it would be extremely difficult for us to identify you personally through your IP address, and we make no attempt to do so unless requested to do so by Police inline with a criminal investigation. If you reached our Site by clicking on a link or advertisement on another site, then we also log that information so we are better able to understand our user needs.

This helps us to maximize our Internet exposure, and to understand the interests of our users. All of this information is collected and used only in the aggregate; that is, it is entered into our database, where we can use it to generate overall reports on our visitors, but not reports about individual visitors.

2. Registered users

If you choose to register with Livedthere.co.uk or any Gagoa ltd site, you'll be able to add content to our Site. You may post your own Accommodation Reviews and participate in our chat room discussions and forums. You will also be able to email Livedthere.co.uk content to yourself and others. The benefits of registering will increase over time as we get to know you better and introduce new features to the site and applications. We encourage you to register so that you can experience everything the site has to offer.

If you register with Livedthere.co.uk or any Gagoa Ltd site, we will collect personal information from you in addition to the non-personal information described above. That personal information may include the information you manually enter into our forms such as your name, email address, mailing address, telephone number, user name and password or contact information for other people such as friends who you have sent information too. We may store all or some of that information in a cookie file on your hard drive, so that our system will recognize you each time you visit our site.

In that way, we can save your preferences from visit to visit and present you with a customized Web site, without requiring you to log into our Site every time you visit. To improve services and enhance personalisation, we may periodically obtain information about you from other independent third-party sources from whom we have lawfully obtained this data and add it to your registration information. Additionally, authorized LivedThere.co.uk personnel may update your registration information to accurately reflect any new information included in communications received from you.

If you visit Livedthere.co.uk or any Gagoa Ltd Site by "clicking-through" from a site operated by one of our partners, and you have registered with that partner, then certain information about you that you have provided by them. You should review the privacy policy of the Web site from which you reached our Site in order to determine what information was collected and how you agreed that our partner could use that information. We may or may not retain that information; if we do, then we will only use it in accordance with our privacy policy, regardless of the policy of the partner site from which you came to us.

How we use the personal information we collect.

We use the personal information we collect to help both you and us! As we mentioned above, registering with us allows you to personalize our Site so that it is most useful to you. It also allows you to log into our Site automatically each time you visit, rather than manually typing your user name and password every time. We may also use your personal information to periodically contact you with news or important information from LivedThere.co.uk, with communications from other LivedThere.co.uk members, and/or to request your feedback on our Site. In addition to these periodic updates, we may email you additional materials at our discretion. These might include opt-in newsletters and other materials that you proactively request from LivedThere.co.uk.

In addition to these communications, if you have provided an email address, we may use your personal information to send you notifications about special offers or to tell you about opportunities available from our partners (which may be withdrawn at any time in the manner set forth herein).

You may opt-out of any or all marketing communications from LivedThere.co.uk in any commercial e-mail we send or at any time, as well as access and update your personal information, by visiting the members section of the site.

We may also use certain information that you provide in order to present you with advertising that you may find interesting. This benefits both of us. It benefits us because advertising helps pay the bills, and we can charge our advertisers more if they know that their ads will be seen by somebody more likely to find it useful. It benefits you because you see advertising that may actually be interesting to you, rather than annoying.

Disclosure of your personal information.

LivedThere.co.uk does sell and rent some personal information to third parties if seen fit. We may aggregate personal information from all of our users and provide that information in the aggregate to other parties, including advertisers, for marketing and promotional purposes. However, if we do so, that information will not be in a form that will allow any third party to identify you personally.

We also may share your personal information with third-parties specifically engaged by LivedThere.co.uk to provide services to LivedThere.co.uk (such as market research firms, marketing services providers and advertising agencies), in which case we will require those parties to agree to use any such personally-identifiable data solely for the purpose of providing the specified services to LivedThere.co.uk. As you might expect, LivedThere.co.uk must cooperate with legal authorities, and may in some circumstances be required to disclose personally identifiable information in response to requests from law enforcement authorities, or in response to legal proceedings. We don't expect this to happen, but if it does, we will provide only the information required. In other words, we will not simply turn over our database in response to a specific legal requirement. We can also turn over information about you if we believe we must in order to prevent a violation of the law, and by accepting this policy, you consent to our doing so, in our sole discretion. You also consent to our disclosing information about you in the course of legal proceedings if we are legally required to do so, if we reasonably believe that doing so may mitigate our liability, or if doing so will assist us in enforcing our legal rights. We also may share your information in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, and in the unlikely event of insolvency.

Your profile and contributions on LivedThere.co.uk will be publicly viewable and identifiable via your screen name. LivedThere.co.uk encourages its members to create screen names that are not visibly connected to their first and last names. LivedThere.co.uk will share neither your email address nor first and last names with other members, nor will we display them in any public manner, unless you expressly choose to have us do so as part of your review.

How you can review and update your personal information.

You can review and update the personal information you have provided through the registration process by visiting http://www.LivedThere.co.uk/. You can access your personal information and, where shown to be incorrect, correct the information. You may contact us at privacy@LivedThere.co.uk if you wish do so.

Steps we take to protect your personal information.

LivedThere.co.uk has implemented security procedures to help protect the personal information stored in our systems. For example, we limit access to personal information about you to employees who we believe reasonably need to come into contact with that information. We also employ processes (such as password hashing, login auditing, and idle session termination) to protect against unauthorized access to your personal information. While we implement appropriate technical and organisational measures to protect against unauthorised or unlawful processing of personal information and against accidental loss or destruction of, or damage to personal information there is no way for us to guarantee the absolute security of your personal information.

Children’s privacy.

This Site is a general audience site, and we do not knowingly collect information about children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

Changes to this Privacy Policy.

We reserve the right to change this policy should we deem it advisable to do so. If we make material changes that will affect personal information we have already collected from you, we will make reasonable efforts to notify you of the changes and to give you the opportunity to amend or cancel your registration.